Florence | Quilted Jacket
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Description
The jacket you reach for every day
Comfortable, timeless, and slightly feminine — Florence is a jacket that adapts to your daily rhythm.
Designed for women who value warmth, elegance, and practicality, pairing comfort with thoughtful design throughout.
Why you'll love it:
- Soft and warm – the perfect choice for cold days and evenings.
- Relaxed fit – easy to pair and allows for layered styling.
- Tasteful design – with a delicate texture and subtle details.
- Subtle accents – give the jacket a unique character.
- Timeless colours – in neutral and rich seasonal shades.
- Easy to match – with jeans, dresses, or smart trousers.
- Wrinkle-free – perfect for travel and everyday use.
Upgrade your wardrobe with Florence – a jacket that brings effortless elegance for any occasion.
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QUALITY PROMISE
For us, quality and the way you feel wearing our pieces are everything.
Every piece in our boutique has been carefully chosen for its fabric, its cut, and its ability to feel as beautiful in five years as it does today. We believe every woman deserves clothing that lasts — designed with care, made to be loved.
Our family has spent 38 years selecting each piece with the same intention: timeless quality, gentle elegance, and a sense of something special.
30-DAY MONEY-BACK GUARANTEE
We want you to shop with us in complete confidence — with no risk at all.
If a piece doesn't feel quite right when it arrives, you have 30 days from receipt to return it, even during our closing down sale.
To start a return, simply email us at info@lilylondon.uk. We'll respond quickly and guide you through each step personally, making the process as simple and clear as possible.
Because even as we close our doors, your experience with us still matters.
CUSTOMER SERVICE
We're a small family team, here to help you through every step.
Whether you need advice on choosing a piece, sizing guidance, or have a question about your order, we're always happy to hear from you. Every email is answered personally — with the care and attention you'd expect from a family-run boutique.
Email us at info@eloiselondon.uk and we'll get back to you within 24 hours — usually sooner.
LOVED BY OVER 4,700 CUSTOMERS
Introducing
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FREQUENTLY ASKED QUESTIONS
Do you offer free delivery?
We offer free standard delivery on all UK orders.
How do I find my size?
We provide a detailed size guide on every product page. If you're between sizes, we recommend sizing up. Feel free to contact us and we'll help you find the right fit.
How long does delivery take?
Once your order has been dispatched, please allow 7–12 working days for delivery. You'll receive a tracking number as soon as your parcel is on its way.
How do I track my order?
Once your order is dispatched you'll receive a confirmation email with a tracking number. You can use it to follow your parcel in real time.
What is the returns policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Visit our returns page to start the process.
I have an issue with my order. How can I contact you?
Email us at info@lilylondon.uk and we'll get back to you within 24 hours.
FREE DELIVERY
Free delivery on all UK orders. Fast and reliable, with Royal Mail.
CUSTOMER SERVICE
Questions about your order? Our team is here every step of the way. Contact us at: info@eloiselondon.uk
30-DAY GUARANTEE
Not in love with it? Return any item within 30 days for a full refund.
SECURE CHECKOUT
Pay safely by Card, Apple Pay, Shop Pay and more.